Apple customer service responds to black screen issue after upgrading to iOS 18: Engineers are working on fixing it and the update for this version has not been stopped yet

Recently, some netizens claimed on social media platforms that after updating to iPadiOS18, there were cases of black screen and crashes, especially for the M4 version iPad Pro, which had issues with black screen and unresponsiveness after upgrading to iPadiOS18. Apple customer service stated that black screen issues may occur after devices are updated to iOS18, as new versions always come with various problems. They assured that the issues will be reported to the relevant engineers for fixing, and they can be resolved later by restarting or waiting for a while. At the same time, customer service mentioned that there is currently no halt in the iOS18 updates