Apple customer service responds: iPhone 16 uses steel shell battery, device has no issues
Apple customer service responded to doubts about the use of steel shell batteries in the iPhone 16 Pro version, stating that the devices have undergone strict quality inspections to ensure there are no issues. Recent teardowns have shown instances of battery leakage and overheating, raising concerns about the safety of the phones. Customer service mentioned that if there are any safety risks, the country will not allow the product to be sold. Analysts previously revealed that the iPhone 16 series uses stainless steel battery shells to improve heat dissipation performance and battery density
Recently, after the release of the iPhone 16 series, a blogger dismantled the Pro version. The blogger found that the iPhone 16 Pro version's battery uses a steel outer shell, and there was leakage and heating during disassembly. In addition, the explosion of communication equipment in Lebanon has raised public concerns about the security of mobile phones and other terminals. Many netizens have made associations and doubts about this, saying, "Even a card pin is not willing to give you, how could it use a steel outer shell." Some even spawned some "conspiracy theories," claiming that Apple is "setting up a trap."
In response, Phoenix Technology contacted Apple's official customer service. A technical consultant stated that they cannot verify the authenticity of the information circulating online, but Apple's products undergo strict quality inspection processes before being released. If there were any remote detonation issues, the country would not allow them to be sold, so the devices are definitely problem-free.
According to a previous report by Global Network, before the launch of the iPhone 16, analyst Ming-Chi Kuo revealed that the iPhone 16 series will use a stainless steel battery shell for the first time. This design not only reduces the difficulty of battery removal to comply with upcoming EU regulations, enhances heat dissipation and protection, but also increases battery cell density by 5-10% while ensuring safety
