Zoom down for thousands of users, Downdetector shows

Reuters
2025.04.16 20:12
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Zoom Communications experienced service outages affecting thousands of users on April 16, as reported by Downdetector. Users faced difficulties accessing the Zoom web portal and application, with login issues also reported. The company is investigating domain name resolution problems impacting multiple services, with nearly 67,280 incidents of reported issues by 3:01 p.m. ET.

April 16 (Reuters) - Video-conferencing platform Zoom Communications (ZM.O) services were down for thousands of users on Wednesday, according to outage tracking website Downdetector.com.

Users reported interruptions accessing the Zoom web portal, as well as the application. Some users also reported login issues.

“We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services,” the company said.

Downdetector, which tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform, showed there were nearly 67,280 incidents of people reporting issues with Zoom as of 3:01 p.m. ET.