Rumors of a run on JD Finance, official response: Not true, user funds are protected by legal supervision

In the early morning of October 18th, a screenshot claiming that JD Finance's wealth management product had a large withdrawal amount that couldn't be redeemed circulated on various social media platforms. The screenshot displayed "The current product has triggered a large redemption, please try again on the next redemption day." With public opinion escalating, many netizens are concerned about whether JD Finance is facing a run on redemptions. When reporters contacted JD Finance's customer service, inquiring about the rumors of a run on redemptions at JD Finance, the representative stated: "There is no such issue on the JD Finance platform as you have mentioned. The online discussions are untrue. Users' funds on JD Finance are managed by licensed financial institutions, subject to legal supervision and protection. There is no need to worry about fund security." Regarding the issue of being unable to redeem a large withdrawal amount on the same day as the withdrawal, the representative mentioned, "Different products have different redemption rules, and users need to provide a screenshot of the page for specific inquiries."