Twilio is a company that develops communication software and cloud-based platforms and services. Its platform includes Interactive Cloud, Programmable Communications Cloud, and Super Network. The Interactive Cloud software solves problems such as customer safety and contact centers and uses a set of Application Programming Interfaces (APIs) to handle advanced communication logic required for almost all types of customer interactions. Programmable Communications Cloud software is a set of APIs that allow developers to embed voice, messaging, and video functionalities into applications. The Super Network is a software layer that allows customers' software to communicate with globally connected devices. The company was founded by John Wolthuis, Jeffery G. Lawson, and Evan Cooke in March 2008 and is headquartered in San Francisco, California, USA.