iPhone reported abnormal temperature and paused charging, Apple customer service responded

智通財經
2024.08.15 06:57
近日，有多名 iPhone 用户發帖稱，頻繁遇到 iPhone 提示設備温度異常，暫停充電的情況，手機電量無法充滿。對此，蘋果客服解釋稱，若設備打開了 “電池優化” 功能，會有自我保護機制。在感受到設備充電異常時會自動進行涓流充電，最大限度會充到 80%；若檢測到温度過高，超過異常值會停止充電。如果需要將電量充到 100%，可以關閉 “充電優化” 功能。 蘋果客服表示，夏天反饋設備充電温度異常的問題會比較多，iPhone 温度異常和環境温度也是有關的，可以儘量避免陽光或環境光直射。
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