Apple customer service responds to user being charged 23 times in 7 minutes: No comment on the authenticity, suggest users to protect their personal property

Recently, some users reported that their Apple phones were deducted 23 times for a total of 2024 yuan by software 7. It was revealed that this deduction came from a software billing project of a version, with the indication of password-free deduction. However, upon checking the deduction merchant's name afterwards, it was found that funds were taken by a pixel drawing software called Procreate. Subsequently, this news has attracted widespread attention and quickly climbed to the top of Weibo's hot search list. In response, Sina Technology called Apple for verification, and a customer service representative stated: "We do not comment on the authenticity of the content. If users are worried about similar issues with their accounts, it is recommended to protect their personal financial losses." According to the customer service representative, there are three main ways for Apple users to protect their personal account and financial security: first, do not click on any unfamiliar links; second, never disclose your account password to others, it is best to set a more complex password; third, if you have enabled password-free payment functions on platforms such as WeChat Pay and Alipay, you can remove the apps from within