Joining the AI healthcare and enterprise service battlefield! Amazon's new tool summarizes medical visits and helps customers create their own ChatGPT.

The AI battle among Silicon Valley giants is heating up, with Amazon challenging Microsoft and Google with its new products, targeting the healthcare and enterprise services sectors.

Amazon Web Services (AWS), the cloud service division of Amazon, announced a range of new AI-powered applications on Wednesday, aimed at the healthcare sector. The new services can help summarize doctors' visits, while the software updates for business intelligence services can assist companies in creating their own ChatGPT-like chatbots.

Swami Sivasubramanian, Vice President of Databases, Analytics, and Machine Learning at Amazon, stated that Amazon's new tool, HealthScribe, has already attracted interest from healthcare information systems company 3M Health Information Systems Inc., digital healthcare service provider Babylon Health, and medical transcription service provider ScribeEMR. Amazon is working with its partners to empower clinical doctors with AI technology, rather than directly selling AI products to doctors or hospitals.

According to Amazon, HealthScribe is currently available in preview mode in the Eastern United States.

Both Microsoft and Google have made moves in the field of AI applications in healthcare. After acquiring healthcare AI company Nuance last year, Microsoft has been using ChatGPT technology to offer transcription and summarization services to doctors and nurses. Researchers say that Google's AI model, Med-PaLM, has transformative potential as it allows doctors to retrieve medical knowledge in real-time to support their clinical decision-making.

Also on Wednesday, Amazon announced the cloud-driven business analytics service, QuickSight, which now includes tools enhanced by generative AI.

QuickSight will soon be able to generate visual results and adjust these visual effects and formatting based on users' natural language instructions. Users can create slides or display specific data through specific charts or data display panels, and perform calculations based on commands.

Specifically, users will soon see an option called "Ask Q" near the top toolbar of QuickSight. Clicking on it will prompt users to describe the data they want to visualize in natural language. Users will also see a menu option called "Create for me," which allows them to use natural language commands to edit display panels and report elements in QuickSight.

Furthermore, if customers want to create chatbots similar to ChatGPT or customer service agents, they can choose from a variety of large language models to train their AI algorithms.

Amazon has also added two large language models from AI company Cohere, as well as the latest language models from Stability AI and Anthropic, to its AI platform Bedrock, which provides tools and services for enterprise customers. Amazon said that some customers, including airline company Ryanair Holdings Plc and the world's largest hedge fund Bridgewater Associates, are using Bedrock.

Amazon is currently offering a preview version of a chatbot tool called Agents for Bedrock.